Tag: Subscription

Gamification as a Retention Method

1. What is gamification? 🎮 Gamifying a website, application, or service involves including fun elements to encourage customers, subscribers, or users to complete actions or...

Manual Renewal KPIs – Part 2

In my previous article, I outlined KPIs for manual renewal processes that mirror an Acquisition purchasing flow. In this article, we will discuss the measurable...

Manual Renewal KPIs – Part 1

In my previous article, I detailed the use cases that make a manual renewal process useful, as well as the solutions implemented. One solution involves...